Terms

About these terms

This website is operated by Trailored. By using the website or submitting an enquiry, you agree to these terms. If you do not agree, please do not use the website.

These terms should be read with our Privacy Policy.

Website information

The information on this website is provided for general product, service and enquiry purposes. We try to keep it accurate and useful, but product specifications, pricing, lead times, availability, compliance requirements and images may change without notice.

Any dimensions, product descriptions, examples, turnaround times or price references on the website are indicative only unless confirmed in a written quote or signed agreement.

Enquiries and quotes

Submitting a form or sending a message does not create a binding sale, order, reservation or delivery commitment. A Trailored representative may contact you to clarify requirements before providing a formal quote.

• Quotes are subject to confirmation of specifications, materials, location, compliance needs, delivery requirements, taxes and payment terms.
• Build timelines depend on the agreed scope, deposit, supplier availability, approval of designs and any regulatory or client-specific requirements.
• Trailored may decline or revise an enquiry where the requested work is unavailable, impractical, unsafe, unlawful or outside our delivery scope.

Your responsibilities

When using this website or submitting information to Trailored, you agree to provide accurate information and to use the website lawfully.

• Do not submit false, misleading, unlawful, harmful or unauthorised information.
• Do not attempt to disrupt, probe, overload, scrape or compromise the website or its systems.
• Make sure any project information you share is information you are allowed to disclose.

Intellectual property

The Trailored name, website content, copy, layouts, images, graphics, documents and other materials are owned by Trailored or used with permission. You may view and share website pages for ordinary business evaluation, but you may not copy, reproduce, modify, scrape or commercially reuse the content without written permission.

Third-party links and tools

The website may link to third-party websites or use third-party tools for maps, analytics, communication, hosting, CRM workflows and similar services. Those third parties may have their own terms and privacy practices. Trailored is not responsible for third-party websites that we do not control.

No professional advice

Website content is not legal, financial, engineering, regulatory, tax or safety advice. You should obtain suitable professional advice where your project requires specific compliance, permitting, operational or regulatory decisions.

Limitation of liability

To the fullest extent allowed by South African law, Trailored will not be liable for losses arising from use of the website, inability to access the website, reliance on general website information, or third-party links and tools, except where liability cannot legally be excluded.

Privacy

Personal information submitted through the website is handled as described in our Privacy Policy.

Changes to these terms

We may update these terms from time to time. The latest version will be published on this page with the updated date above.

Contact

For questions about these terms, contact info@trailored.co.za or corporate@trailored.co.za.